Terms of Service

Terms of Service

Welcome to Cocovira. By accessing or using our website, you agree to comply with and be bound by the following terms and conditions. Please read them carefully before placing an order. If you do not agree with any part of these terms, please do not use our services.

1. General

  • All products, services, and content provided on this website are intended for lawful purposes only.
  • We reserve the right to modify, update, or discontinue any part of our website, products, or services at any time without prior notice.
  • By using our website, you represent that you are at least 18 years old and have the legal capacity to enter into these terms.

2. Account and Security

  • If you create an account on our website, you are responsible for maintaining the confidentiality of your account credentials.
  • You agree to provide accurate and up-to-date information when creating your account or placing orders.
  • Any unauthorized use of your account should be reported to us immediately: service@cocovira.com.

3. Orders and Payment

  • All orders are subject to product availability and acceptance by us.
  • We accept payments via credit/debit cards, PayPal, and other payment methods listed at checkout.
  • Prices, taxes, and shipping fees are displayed at checkout. We reserve the right to correct any pricing errors before processing your order.

4. Shipping & Delivery

  • Shipping fees and delivery times vary depending on the destination and order amount. Please refer to our Shipping & Delivery Policy for details.
  • We are not responsible for delays caused by customs, local couriers, or peak seasons.

5. Returns & Refunds

  • Please refer to our Return & Refund Policy for detailed instructions and conditions.
  • All returns must comply with our stated policy. Non-compliant returns may be rejected.

6. Intellectual Property

  • All content on this website, including images, text, logos, and designs, is owned by Cocovira or its licensors and is protected by copyright and other intellectual property laws.
  • You may not reproduce, distribute, modify, or use any content from this website for commercial purposes without our prior written consent.

7. User Conduct

  • You agree not to use our website for any unlawful or prohibited purpose, including but not limited to spamming, hacking, or infringing on intellectual property rights.
  • We reserve the right to suspend or terminate accounts that violate these terms.

8. Limitation of Liability

  • To the maximum extent permitted by law, Cocovira shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use of our website or products.
  • We are not responsible for any loss, damage, or delays caused by third-party shipping providers.

9. Privacy

  • We collect and use your personal information in accordance with our Privacy Policy.
  • By using our website, you consent to the collection and processing of your data as described in the Privacy Policy.

10. Governing Law

  • These Terms of Service shall be governed by and construed in accordance with the laws of the country in which Cocovira operates.
  • Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in our operational jurisdiction.

11. Contact Us

If you have any questions regarding these Terms of Service, please contact our customer service team at service@cocovira.com.